Privacy Policy

We respect your privacy and protect any Personal Information that you may share with us, in an appropriate manner. This privacy policy discloses and describes the information Custify SRL (referred from here on as “we” or “us”) collect from End Users (“you”) on our website www.custify.com and service (the “Site”).

As a condition to use of Custify product and services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time.

Information Recorded and Use

A. Submitted, personal identification information

We collect, process and store personal identification information from you in a variety of ways, including, but not limited to, when you sign-up, register, or fill out a form on the Site, and in connection with other activities, services, features or resources we make available on the Site. Your information is also sometimes required to respond to you regarding the reason you contacted us. You may be asked to enter your full name, email address, company website, mailing address, phone number, credit card information or other details to help you with your experience. This information is only collected if you voluntarily submit it to us. You are free to refuse to send us personal information, although this may prevent you from using our Site and the service we offer.

B. Automatically, non personal collected information

We also automatically collect non-personal identification information about you whenever you interact with our Site, such as but not limited to the name and version of your browser, the type of computer you are using, usage information, operating system and other technical information. Note that this is non personal information.

C. Cookies

Our site may use "cookies," which are alphanumeric identifiers transferred to your computer’s hard drive by your browser to collect standard internet log information and visitor behavior information in an anonymous form. Cookies pose no risk to your computer, as they are simple text files. We use cookies mainly to identify how and when certain pages in our Site are visited and by how many people. Cookies can also help us to offer you a personalized, optimized surfing experience, if you give us permission to do so. That is unless you explicitly reject cookies and deactivate them, for example by setting your browser to refuse cookies, or to alert you when cookies are being sent. Since every browser is a different, please have a look at your browser's help to understand how to modify your cookie settings. If you decide to disallow cookies, note that some parts of our Site may not function as designed.

D. Third party analytics and tracking

• Facebook Ads conversion tracking, website remarketing and Custom Audience (Facebook, Inc.) Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application. Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy - Opt out
• Google AdWords conversion tracking (Google Inc.) We use Google Analytics, a well known web analytics service provided by Google Inc (“Google”). Google Analytics also uses cookies (see above) to collect information about the activity on the Site. Usually, the information generated by the Google Cookie is transmitted to a server from Google in the USA and stored there. The tracking also connects data from the Google AdWords advertising network with actions performed on this Application. You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy - Opt out
• Twitter Ads conversion tracking (Twitter, Inc.) Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy
• LinkedIn conversion tracking and Website Retargeting (LinkedIn Corporation) LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website. LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this Website with the LinkedIn advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy
• Microsoft Clarity (provided by Microsoft Ireland Operations Limited, based in Dublin, EU). We use Clarity in order to better understand our users’ needs and to optimize this service and experience. Clarity is a technology service that helps us understand how much time users spend on which pages, which links they choose to click, how the page has rendered, etc. This enables us to build and maintain our service with user feedback. Clarity is GDPR complaint as a data controller and uses cookies and other technologies to collect data on our users’ behavior and their devices, browser information, geographic location (country only), preferred language used to display our website). Clarity stores this information in a pseudonymized user profile. This information cannot be used to identify individual users. The code to capture this information is open source and available on GitHub. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy - Terms
• Rb2b (GetEmails, LLC d/b/a R! B2B) Rb2b is an analytics and tracking tool provided by GetEmails, LLC d/b/a R! B2B that we use to better understand user interactions on our website and optimize our communications. When you visit or log in to our website, Rb2b may use cookies and similar technologies to associate your activity with other personal information, including your email, that they or others may have about you. This enables us or our service providers to send relevant communications and marketing to those emails. You can opt out of receiving these advertisements by visiting this page. Personal Data Collected: Cookies and Usage Data. Place of Processing: United States – Privacy Policy

E. Use of collected information

We use the collected information mentioned above to run, improve and operate our Site, to improve customer service, and personalize user experience. We use them also follow up with you after a potential correspondence (via email, live chat, or phone).

Browser’s “Do Not Track” functionality

Your browser or device may include “Do Not Track” functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this privacy notice, whether or not a Do Not Track signal is received.

Electronic newsletters

If you decide to sign-up to our Service, you consent to receive emails that may include company news, updates, related product or service information. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. If you no longer want to receive these mailings, you can remove your email address from our mailing list by clicking on the automatic "unsubscribe" link in any of our mailings or by simply e-mailing us at contact@custify.com

Links from our Site to third party websites

Some pages from our website might contain external links. You are advised to verify the privacy practices of these other websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies and we encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement before.

Use of the Site by Children

Custify SRL’s Site is not intended for children under 18 years of age. Therefore, we don’t knowingly collect any Personal Information from users who are under the age 18.

Notification of Changes to this privacy policy

We have the discretion to update this privacy policy at any given time. Any changes to the policy will be posted on our website in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out from receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy Statement, and we encourage you to frequently check this page for potential changes to stay informed. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Information Security

We use reasonable security measures to protect the security of your personal information during transmission, including by encrypting all of the information input. While we use commercially reasonable means to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, or any other data stored on our Site, we do not guarantee that this information will not be improperly accessed, disclosed, or destroyed by breaching any of our security measures.

Dispute Resolution

If you have questions, comments or complaints regarding this privacy policy or our privacy practices, like to express any concern you have about our use of your data, please feel free to contact us at contact@custify.com

Since the installation of third-party Cookies and other tracking systems through the services used within Custify cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is requested to consult the privacy policy for the respective third party services listed in this policy.

Conditions of Use

Your use of this Site and Services implies your acceptance of this policy. If you do not agree to this policy at any point, please do not use our Site or Services. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Owner and Data Controller

Custify SRL
Bucharest, Zagazului Street, No. 4E, Entrance A, First Floor, ap. 1A, District 1, Romania
Tax ID: RO38229657

Owner contact email: contact@custify.com

Change or removal or Personal Information

If the personal information we’ve gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us.

You have the following rights in respect to your Personal data under the GDPR, which you may exercise at any time by submitting a request at contact@custify.com:

• • The right of access
• • The right to request the rectification or erasure of personal data
• • The right to request the restriction of processing
• • The right to withdraw your consent for processing
• • The right to object to the data processing
• • The right not to be subject to a decision based solely on automated processing, including profiling
• • The right to data portability
• • The right to object to direct marketing
• • The right to file a complaint with your Data Protection

Authority (including, ANSPDCP) and the right to submit a claim with the competent courts of law.

To exercise your right to opt-out of sale of personal information, if you are a resident of the state of California, as provided by the California Consumer Privacy Act (CCPA), you may, at any time, submit a request at contact@custify.com.

Google Limited Use Policy

Custify's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements